A conference call can be defined as a call in which one communicates with more than one person at the same time. The conference call allows for the other party being called to respond or participate during the call or not.
In the conference call other parties can be added to the conversation. The linking of other participants occurs through a conference bridge not by dialing a number to join in the call.
Conference calls are mostly utilized in businesses. The main areas of use for conference calls applies in sales meetings and client meetings, communication to other employees not within the firm or company, training classes , regular team meetings, and project meetings and updates.
Conference calls help in minimizing travel costs and increases productivity as maximum time is spent in the office. There is recent use of conference calls together with web conferences in which the internet is used to share documents and presentations. This is beneficial in that the presenter describes the presentation in detail and give clear explanations on the same while viewing the presentation.
Call etiquette should be observed depending on the context of the conversation. Business calls have a variety of features and are host assisted.
A free conference call works on the basis of having no extra costs for connectivity, as many people can join in the call, no organizer fees and has no host or operator. Paid conference calls sound quality is different as compared to the one of free conference calls. Poor sound quality is noted with free conference calls as compared to paid calls with better sound quality.
Money or revenue can be earned from free conference calls by having an agreement between the local phone company handling the conference bridge and the conference company. With the no organizer fee feature, the customer can make calls at the normal or standard rates but has an advantage in that they can make free conference calls to anyone.
Free conference calls have a variety of features such as; all day conference calling, conference call reporting in terms of attendance or call length, free conference call recording to allow for playback, an online conference manager to allow for transparency, and has a large capacity.
The benefits of free conference calls are; less expensive than normal conference calls and one can speak to many people with no extra costs. The pros of using free conference calls are; letting everyone speak directly to each other with clarity, introducing all the participants involved, they offer speed and convenience, they eliminate the physical distance between voices and they cannot be lost in the shuffle or be ignored. Owing to the multiple benefits associated with free conference calls it would be advisable to use them as part of our everyday communication.